**Privacy Policy - Best In Town Plumbers St. Louis**

**Last Updated:** [Date]

Best In Town, operating the website **bestintownplumberstlouis.com**, is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you when you visit our website or use our plumbing services, how we use that information, and the steps we take to safeguard it.

Your privacy is important to us. By using our website or providing your information to us, you agree to the terms of this policy.

**1. Information We Collect**

We collect information in several ways to provide and improve our plumbing services:

* **Information You Provide Directly:**
* **Service Requests:** When you submit a form to request a plumbing estimate, schedule an emergency service, or ask a question, we collect personal details such as your name, address, email address, phone number, and a description of your plumbing issue.
* **Phone Calls:** When you call our service line at 1-877-803-1444, we may collect your name, callback number, service address, and details about your plumbing needs to diagnose the issue and schedule a service.
* **Customer Communications:** Any information you provide when you email us at support@bestintownco.com or communicate with us via other channels.

* **Information Collected Automatically:**
* **Log Data:** When you visit our site, our servers automatically record information ("log data") including your IP address, browser type, the pages you visit, the time and date of your visit, and the time spent on those pages. This helps us analyze site performance and user behavior.
* **Cookies:** We use cookies and similar tracking technologies to remember your preferences, understand how our site is used, and personalize your experience. You can control the use of cookies at the individual browser level.

**2. How We Use Your Information**

The information we collect serves the following primary purposes:

* To provide, schedule, and complete plumbing services at your residence or business.
* To respond to your inquiries, provide estimates, and offer customer support.
* To process payments and send you invoices or receipts.
* To communicate with you about your appointment, service updates, and company news (you can opt-out of marketing at any time).
* To improve the functionality and content of our website.
* To comply with applicable laws, regulations, and legal requests.

**3. Sharing of Your Information**

We are not in the business of selling your data. We will only share your personal information in the following situations:

* **With Service Providers:** We share necessary information with trusted third parties who assist us in our operations, such as our dispatching software, payment processors, or licensed subcontractors who may assist with a job. These partners are bound by confidentiality agreements.
* **For Legal Reasons:** We may disclose information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request, or to protect the rights and safety of our company, our customers, or the public.
* **Business Transfers:** In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, customer information may be transferred to the new owners.

**4. Data Security**

We implement a variety of administrative, physical, and technical security measures designed to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

**5. Your Privacy Choices and Rights**

You have control over your personal information:

* **Opt-Out of Marketing:** You can unsubscribe from our marketing communications by following the instructions in any email we send or by contacting us directly.
* **Access and Updates:** You may request to review, update, or correct the personal information we hold about you.
* **Cookie Settings:** Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

To exercise these rights, please contact us at **support@bestintownco.com**.

**6. Third-Party Links**

Our website may include links to other sites, such as plumbing fixture manufacturers or industry associations. This privacy policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any other site you visit.

**7. Children's Privacy**

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

**8. Changes to This Privacy Policy**

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new "Last Updated" date at the top of this page. We encourage you to review this policy from time to time.

**9. Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:

**Best In Town Plumbers St. Louis**
**Email:** support@bestintownco.com
**Phone:** 1-877-803-1444